Our jewelry is designed to accessorize your unique look, day into evening for any occasion. Our materials are ethically sourced, and made in Canada and the USA. Our jewelry does not contain nickel, and we do not use any animal products in the making of our jewelry, such as fur, feathers, leather, suede, or pearls.
SATISFACTION OR MONEY-BACK GUARANTEE
We want you to love your purchase and offer you a money-back guarantee if you are not completely delighted. For questions about our guarantee, we invite your inquires to 1-877-498-6658 or Send Email
RETURNS AND REFUNDS
If you wish to return your order, we will gladly refund the order total (less shipping). To request a refund, Send Email within three days of receiving your order for instructions on how to return your item. We will send you a Return Authorization # by email with instructions on how to return the package.We will process your refund through PayPal within 24 hours once we receive the item and confirm it is in the original condition in which it was sent to you.You will receive a confirmation email that the refund is on its way.Please ensure the order is shipped and will be received by us within 10 days of your refund request. You are responsible for return shipping fees.Please note: we currently do not offer exchanges, only refunds.5-Year WarrantyWe handcraft our jewelry with love and hope you will enjoy your Suzanna pieces for a very long time. We stand by our craftsmanship and to extend the lifetime of your jewelry we offer free polishing, repairs and/or replacement parts for 5 years.
Brass, copper, and sterling silver jewelry naturally oxidize over time, developing a beautiful, richly hued patina that is prized by some collectors.. You can restore your jewelry piece's original color and shine by regularly using a soft cloth such as a microfiber polishing cloth, or a cloth specifically made for polishing jewelry such as a Sunshine polishing cloth.
There are several all-natural, non-toxic methods to remove tarnish and restore shine. Our favorite for brass and copper is ketchup. It's readily available and in less than one minute, your jewelry looks like new, and brass gleams like real gold! Simply place your jewelry pieces in a bowl and add a couple of squirts of ketchup. Let sit for a bit, then rinse thoroughly under warm running water to remove the ketchup. Dry the piece thoroughly with paper towels and place on a dry paper towel to further air dry, then buff with a jewelry cloth. Another method is to use lemon juice or apple cider vinegar with almost immediate results.
Whichever jewelry cleaning method you choose, rinse and dry the piece thoroughly. Never use bleach, ammonia, alcohol or acetone to clean your jewelry. And be careful of any gemstones in the jewelry since many can be adversely affected even by natural polishes.When wearing brass or silver jewelry directly on the skin as in bracelets or pendant necklaces, normal oxidation can result in a temporary, non-toxic greenish or blackish stain on the skin that is easily washed off with soap and water. Any metal jewelry we make is coated multiple times with Renaissance Wax to preserve the finish and help prevent tarnish as well as this unattractive stain.
Apply perfumes, hair sprays, and creams or lotions before donning your jewelry and when not wearing your jewelry, it is best to store it in a cool, dry place or in small plastic or cloth bag to minimize exposure to oxidation-causing air and humidity. Your SD jewelry arrives in a little black satin bag that is perfect for storage.
I have been designing and making jewelry since 2007, inspired by my tenure with Bella Online where I was the writer/editor of Bella Online's Fashion Jewelry and Jewlery Collecting channels. During this time, I did extensive research into gemstones and jewelry design for my articles, and had the opportunity to interview many top jewelry designers; among them Elvis Presley's personal jeweler Lowell Hayes,and Gigi Garner, a celebrity jewelry designer and daughter of the late actor James Garner.
Designing my own jewelry collection seemed like a natural next step. So over the years I tried my hand at several different techniques, from stringing beads, working with wire and metal, polymer and epoxy clay, birch bark, watercolor paper, resin, and chain maille.
I invite you to visit my personal blog Focus on Animals at https://susandorling.wordpress.com
/ where I share animal welfare news, animal rights issues, vegan and vegetarian recipes, inspiring quotes, poetry, and art.